Privacy Policy
This policy explains how Ironvale Global Solutions ("Ironvale", "we", "us") handles personal information collected through this website. It does not describe the handling of client records within our platform, which is governed by each client's engagement agreement and data processing terms.
1. Information we collect
If you correspond with us in the course of business, we collect the information you choose to provide: typically your name, role, organisation, work contact details and the content of your correspondence. Our web infrastructure also records standard technical logs (such as IP address, browser type and pages requested) for security and operational purposes.
2. How we use it
- To respond to your enquiry and manage any subsequent business relationship;
- To operate, secure and improve this website;
- To meet legal, regulatory and contractual obligations that apply to us.
We do not sell personal information, and we do not use enquiry data for unrelated marketing.
3. Legal basis and retention
We process enquiry data on the basis of legitimate interest in responding to business correspondence, or in preparation for a contract where your enquiry concerns a potential engagement. Enquiry records are retained only as long as needed for these purposes and are then deleted or anonymised.
4. Sharing
Personal information may be shared with service providers who support our website and correspondence infrastructure, under contractual confidentiality and data protection obligations, and with authorities where disclosure is required by law. It is not otherwise disclosed.
5. Security
Information submitted through this website is protected by the same security disciplines we apply across our business, including encryption in transit and access restricted to personnel who need it to respond to you.
6. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete or restrict the processing of your personal information, and to complain to a supervisory authority. To exercise any of these rights, write to our corporate office; registered office details are available on request.
7. Changes
We may update this policy from time to time. The current version is always published on this page.